Privacy Policy

1. Identity of the Controller

The party responsible for the processing of your personal data is Nucleu, operating under the trade name “Nucleu” (hereinafter “Nucleu”), with business activities in Monterrey, Nuevo Leon, Mexico. For all purposes of this Privacy Notice, the email address [email protected] is designated as the address for hearing and receiving notifications.

2. Personal Data We Collect

Nucleu may collect the following personal data through our website www.nucleu.io (hereinafter, the “Website”):

• Identification and Contact Data: First name, Last name, Company, Email address, Phone number, and Message that you voluntarily provide in our form.
• Navigation and Usage Data: Anonymous information about your interaction with our Website (e.g., IP address, browser type, pages visited) collected through cookies.
• Security Data: Information from your interaction for security verification through Google reCAPTCHA.

We do not collect sensitive personal data through our Website.

3. Purposes of Personal Data Processing

Your personal data will be used for the following purposes:

a) Primary Purposes (Necessary for the service):

• To respond to your inquiries, comments, or requests for information.
• To provide you with the quotes and service proposals you request.
• To establish, manage, and maintain the business and service relationship.
• To ensure the security and proper functioning of our Website.
• To comply with applicable legal obligations.

b) Secondary Purposes (Optional):

• To analyze Website usage to make improvements to our services and user experience.
• To send you informational communications about Nucleu or updates to our services.

If you do not want your data to be used for these secondary purposes, you can communicate this by sending an email to [email protected].

4. Transfer of Personal Data

Your personal data may be shared with Google, Inc. for Analytics and reCAPTCHA services, transfers necessary to fulfill the described purposes. Outside of these cases and those legally provided for by law, we do not transfer your personal information to third parties without your consent.

5. ARCO Rights (Access, Rectification, Cancellation, and Opposition)

You have the right to Access, Rectify, and Cancel your personal data, as well as to Oppose its processing. To exercise your ARCO Rights, please send your detailed request to the email address [email protected], where it will be handled within the timeframes established by law.

6. Use of Cookies

We use cookies for the basic operation and analysis of our site.

7. Google Analytics and reCAPTCHA

This site uses Google Analytics to anonymously analyze traffic and Google reCAPTCHA v3 to protect our forms from spam. The use of these services is subject to Google's Privacy Policy and Terms of Service.

8. Revocation of Consent

You may revoke the consent you have given us for the processing of your personal data at any time by sending your request to [email protected].

9. Security Measures

Nucleu has implemented and maintains the necessary administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing.

10. Changes to the Privacy Policy

We reserve the right to make modifications or updates to this privacy notice at any time. Any changes will be published on this same page: www.nucleu.io/privacy-policy.

11. Contact

If you have any questions or concerns about our processing of your personal data, please contact our privacy officer at the following email address: [email protected].